Help & Contacts

Quick Quote and Quick Quote Live™ Support

Using Standard Quick Quote?
Get answers to Quick Quote problems regarding license files, how to use the Quick Quote program, errors with Quick Quote, content on the Quick Quote page or Quick Quote prices.

Support Desk: 866-850-2674
Contact Your Quick Quote Technical Support Team

Using Quick Quote Live™?
Online support accessible 24/7 by clicking the “?” icon in Quick Quote Live™.

Support Desk: 877-506-5353
Contact Your Quick Quote Live™ Technical Support Team

 

Warranty Service Requests and Dealer Self-Service (DSS) Support

To submit a Warranty Service Request, please utilize our Dealer Self-Service portal. Click on the Customer Care tab, then click on DSS to access the portal and enter your warranty claim.

If you have questions on your claim or need answers about using or navigating the DSS portal please call: 833-780-2273

Hours: Mon – Fri 7:00 AM – 7:00 PM CST

Contact Your DSS Support Team

 

 

Product Inquiries

Windows
To inquire about JELD-WEN window product information, email us or call your regional support contact, Mon-Fri, between 6:00 AM – 5:00 PM PST.

Contact Your Windows Regional Support Team

Doors
To inquire about JELD-WEN door product information, email us or call 877-535-3462, Mon-Fri, between 5:30 AM – 5:00 PM PST.

Contact Your Doors Support Team

 

Partners Portal Technical Support

Get answers to questions about using the JELD-WEN Partners Portal, account registration, navigation or content (not including Quick Quote, Quick Quote Live™ or Dealer Self-Service Portal).

Contact Your Partners Portal Technical Support Team

Note: Response time is usually less than 24 hours, but please allow up to 48 hours before contacting us again about the same issue.